School Observation & Consultation in Singapore

SCHOOL OBSERVATION & CONSULTATION

Understand what is happening where it happens

Our School Observation & Consultation is the school-based version of our Initial Consultation. It is most useful when the behaviour or concern you are worried about is happening mainly at school.

Rather than trying to recreate the situation in a clinic, one of our clinicians observes the student in their usual school environment so we can understand what is happening around the behaviour, how the student responds to everyday demands, and what may be helping or getting in the way.

The consultation includes an unobtrusive 1.5-hour school observation, a 30-minute interview with the teacher, and a written report with our findings, recommendations and suggested next steps.

CHOOSING THE RIGHT SETTING

When is a school observation the better starting point?

The best consultation setting is usually the one that gives us the clearest view of the concern. If the difficulty happens mainly in class, during transitions, around peers or within school routines, observing it in context can be more useful than trying to reproduce it elsewhere.

Centre-based Initial Consultation

Usually more useful when concerns occur across settings, when we need direct interaction or structured probes, or when the main question is broader than school functioning.

Learn about our Initial Consultation →

School Observation & Consultation

Usually more useful when the concern is specific to school, such as classroom participation, attention, task refusal, transitions, regulation, peer interaction or reliance on adult support.

You do not need to decide this on your own. During the Discovery Call, we can advise which format is likely to give us the most useful information.

WHAT HAPPENS

What happens during the 2-hour School Observation & Consultation?

90 min · Observe in school

We observe the student in their usual school environment with as little disruption as possible. The aim is to see the normal routines, demands and interactions surrounding the concern.

30 min · Speak with the teacher

We speak with the teacher to understand what they have noticed, when the difficulty tends to occur, what has already been tried, and what successful participation looks like in that classroom.

Afterwards · Written report

You receive a written report summarising our observations, findings, recommendations and suggested next steps.

WHAT WE LOOK FOR

The behaviour makes more sense when we can see the context

We are not simply counting how often a behaviour happens. We are trying to understand the pattern around it: what tends to happen before, what the student does, what happens afterwards, and what the environment may be asking of them.

Learning & task demands
How the student responds to group instruction, independent work, difficult tasks, waiting, correction and changes in expectations.
Transitions & routines
What happens when activities end, classes change, routines shift, materials need to be organised or the student has to move between settings.
Communication & regulation
How the student asks for help, communicates frustration, manages mistakes or delays, and recovers when something becomes difficult.
People & environment
How peers, teacher prompts, classroom layout, noise, pace, group size and other environmental factors may be affecting participation.

The goal is not to audit the classroom or judge the student or teacher. We are there to understand the interaction between the student, the task and the environment so that recommendations are practical for the setting.

WHAT YOU RECEIVE

Leave with a clearer picture of what may help at school

The purpose of the consultation is clarity. The observation should help explain what may be contributing to the difficulty and what the most useful next step could be.

School-based findings
A clearer picture of strengths, barriers and the situations in which the concern is most likely to occur.
Practical recommendations
Strategies, environmental adjustments or skill priorities that may make participation easier and more independent.
Written report
A written summary of our observations, findings, recommendations and suggested next steps.
A clearer next step
This may be strategies for the school, targeted 1:1 Behaviour Support, in-school support, another professional or simply monitoring for now.

There is no automatic requirement to begin ongoing support with Tesserae after the consultation.

HOW TO GET STARTED

Start with a Discovery Call

1 · Tell us what you are seeing

All new enquiries begin with a complimentary Discovery Call. Tell us what the school has noticed, where the concern tends to happen and what you would like help understanding.

2 · We help choose the format

We will advise whether a centre-based Initial Consultation or a School Observation & Consultation is likely to give us the clearest starting point.

3 · Coordinate with the school

If school observation is recommended, the school will need to approve the visit. We can provide the relevant information needed to help coordinate the observation.

COMMON QUESTIONS

What do parents and schools usually ask?

Yes. Because the observation takes place on school premises, the school will need to approve the visit. We can provide information about the purpose and scope of the observation to support coordination.

We aim to keep the observation as unobtrusive as possible so that we can see the student’s usual classroom routines and interactions. The exact arrangement will depend on the school’s requirements and the setting being observed.

No. A School Observation & Consultation is a time-limited assessment and consultation used to understand what is happening and recommend next steps. School shadowing or in-school Behaviour Support involves direct, ongoing support during the school day. Learn about our in-school support →

That may mean a centre-based Initial Consultation is a better starting point, or that school observation is still useful if the school context is where the main difficulty is most visible. We can help you decide during the Discovery Call.

Not sure whether we should observe at school or meet at the centre?

Start with a complimentary Discovery Call. Tell us where the concerns are showing up and we will recommend the consultation format that is likely to give us the clearest picture.